Refund Policy

At SellShopCenter, your satisfaction is our priority. If you find a manufacturing defect or are simply not satisfied with your purchase, you may request an exchange or return according to the conditions detailed below.

Deadlines

• Product Dissatisfaction: Up to 7 calendar days from receipt.

• Manufacturing Defect: Up to 30 calendar days from receipt.

• Visible Damage: For items such as broken glass, missing parts, or scratches, the customer must notify us within 24 hours of delivery by providing photos or video of the product and its packaging. After this period, the damage will be considered the result of misuse.

Return Conditions The product must show no signs of use and must be in its original packaging, with all accessories and components included. Returns will not be accepted if the item has been altered or modified (e.g., removing links from a watch band).

Once the product is received and the quality analysis is approved, the customer may choose to:

1. Exchange it for another product available in stock.

2. Receive a refund for the product value.

Shipping costs are non-refundable if the product delivered matches the order and is in good condition.

Warranty All products have a 30-day warranty starting from the date of receipt. To activate the warranty, the customer must provide a video (up to 1 minute) or clear photos showing the defect, along with the original packaging and visible shipping label.

Important: The warranty does not cover:

• Aesthetic damage occurring after purchase (broken screens, scratches, dents).

• Damage caused by liquids or humidity.

• Attempts at repair or unauthorized modifications.

• Inappropriate use of accessories.

• Natural wear and tear (oxidation, loss of shine, battery depletion, etc.).

• Resistance tests not recommended by the manufacturer.

Support SellShopCenter does not offer technical service or authorized assistance. For any questions or warranty management, please contact our support team through our official channels.